Refund and Return Policy
- Refunds and Cancellations - Your purchase is final and non-refundable. No Product may be returned or refunded except for Damaged Products
- Prepaid and Gift Subscriptions are one-time transactions that cannot be cancelled or refunded.
- Exchanges - We do not accept any Product exchanges.
- Damaged Products - If the Product arrives damaged (”Damaged Product”), Company will provide a replacement product if the original (damaged) product is returned by you and received by Company OR a photograph showing damage is received by Company within one hour of original shipment time. Provided that Company confirms that your Product was a Damaged Product and was returned in accordance with this Agreement, your sole and exclusive remedy is that we will send a replacement Product. In the event that Company is unable to provide a replacement Product or if replacement is not requested by Customer, Company may at its sole discretion elect to refund the credit card, debit card, Paypal account, or other payment method used for purchase in the original amount of the purchase. If a replacement Product is issued, we cannot guarantee that the replacement Product will contain exactly the contents or will have the same theme as the originally provided Product.
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Returning your order
Perishable items such as gourmet food and fresh flowers cannot be returned. If you are unsatisfied with the order you have received, we encourage you to get in touch with our Customer Service. If a problem with your order was directly our fault, we will put every effort to make you a happy customer again.
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Our Customer Service : call - +966536942779. You can also email us at info@bloomsward.com, Once we have received your cancellation/Return equest, we will confirm this cancellation/return via email after evaluating all the possibilities, and issue refund charges to the Bank/Card account used originally to pay for this order.